5 Minute Read

Basic usage and features of Microsoft Copilot Studio

Written by
John Doe
Published on
2024-04-17

table of contents

Microsoft Copilot Studio is a revolutionary tool for business innovation and efficiency. Through this article, we have introduced the various functions and uses of Copilot Studio, as well as its potential usage scenarios. Businesses can utilize these features to develop AI solutions tailored to specific needs and optimize business processes, and enjoy a wide range of benefits, such as efficient business operations using AI, data-driven decision support, and improved productivity.

1. The three main features of Microsoft Copilot Studio

Copilot Studio is a powerful tool for companies to develop unique AI solutions. Key features include:

  1. ChatGPT customization: You can easily build, test, and publish your own CoPilots and custom GPTs for enterprise scenarios.
  2. All-in-one management: Customization and independent CoPilot lifecycle management can be performed in a single interface. You can build (build), deploy (deploy), analyze, and manage within the same web experience.
  3. Cooperation with the Microsoft ecosystem: Integrated with Microsoft's Power Virtual Agents and other Power Platform technologies, Azure OpenAI Studio, Azure Cognitive Services, Azure Bot Service, etc.

2. How to use Microsoft Copilot Studio

Copilot Studio is a powerful platform for companies to utilize AI and optimize business processes for their specific needs. Using this tool, companies can build unique solutions to achieve efficiency and innovation in the following ways:

  1. Build and publish plug-ins: Using a drag-and-drop low-code approach, you can quickly build plug-ins that include logic and data connections that answer questions based on business data and processes, and publish directly to Microsoft 365 Copilot.
  2. Using the graphical builder: You can connect backend APIs, actions, custom GPT, and build generative responses based on enterprise knowledge. Plus, you can easily connect to business data using over 1,100 pre-built connectors.
  3. Build your own custom CoPilot: IT departments can create and publish custom CoPilots specific to specific roles and functions. Examples include IT support CoPilots and CoPilots to help sales teams.
  4. Evolving AI response functions: It offers multiple advanced features to enhance responses using generative AI. This enables multi-turn chats on diverse data sets and dynamic plug-in chains and calls to business systems to complete user requests.

3. Microsoft Copilot Studio Governance and Control

Copilot Studio has built-in governance and control features for IT to centrally monitor usage and analysis. The administration center provides full visibility for both Microsoft 365 Copilot customizations and independent copilots.

4. Microsoft Copilot Studio usage scene

Copilot Studio is a powerful tool that enables companies to utilize AI for unique business scenarios. The specific examples shown below will clarify how Copilot Studio can be used to automate and streamline various business processes. These examples show how Copilot Studio is transforming everyday business operations and creating smarter, more productive environments.

5. Microsoft Copilot Studio can be used for applications such as iPaaS (Integration Platform as a Service)

It is possible to use Microsoft Copilot Studio for purposes such as iPaaS (Integration Platform as a Service). Copilot Studio is integrated with the Microsoft Power Platform and provides iPaaS functionality in the following ways:

  1. Leveraging Microsoft Power Platform Connectors: Over 1,100 live connectors can be used to access and update data from external systems. This makes it possible to enrich Copilot for Microsoft 365.
  2. Prompt builder: Users can build, test, and deploy AI prompts using the prompt builder. These prompts can be customized based on business data, and for example, you can instruct Copilot to generate specific case summaries, classifications, and email replies based on the company's case history.
  3. Power Automate flow plugin: A user creates a plug-in to access tasks within Microsoft Planner and asks Copilot “What are my planner tasks?” You can display tasks by asking.
  4. ISV integration: Software vendors and developers can integrate their products and services into Copilot as plug-ins. Thus, it is possible to create AI plug-ins using Microsoft Power Platform connectors and OpenAI plug-ins.
  5. AI Builder GPT Prompts: Using AI Builder integrated into the Microsoft Power Platform, you can embed generative AI prompts into Power Automate workflows, Power Apps, Dataverse tables, CoPilot, etc. This allows businesses to give instructions to AI models to perform specific tasks.

Microsoft Copilot Studio is a revolutionary tool for business innovation and efficiency. Through this article, we have introduced the various functions and uses of Copilot Studio, as well as its potential usage scenarios. Businesses can utilize these features to develop AI solutions tailored to specific needs and optimize business processes. Copilot Studio will be a powerful ally for expanding business possibilities and increasing efficiency and productivity.

Click here for an introduction video.

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